Baxter’s Doghouse Privacy Policy

Last updated: July 1, 2025

Baxter’s Doghouse, Inc. (“Baxter’s Doghouse”) is a privately owned company that provides a pet-focused social networking and e-commerce mobile app operating in the United States. The app requires users to register with an email address and password, and it allows users to interact through comments, likes, and private messages. The app does not display any advertisements. Payments for products and services are processed via PayPal, and all user-generated content (such as posts and messages) is moderated manually. Baxter’s Doghouse may request access to your device’s camera and photo gallery to allow you to upload pictures of your pet, and it may request your device’s location (only if you consent) to show nearby dog park services and events. Baxter’s Doghouse is not affiliated with any government organization and does not provide any medical or veterinary services; any health-related information is for informational purposes only.

This Privacy Policy explains how we collect, use, and share your personal information in compliance with applicable laws and Google Play Console requirements support.google.com termly.io . It covers information collected through the Baxter’s Doghouse app and describes your choices and controls regarding that information. We collect only the data necessary to provide and improve our services, and we take reasonable steps to protect your information. Please read this policy carefully to understand our practices and your rights.

Information We Collect

We collect the following categories of information from users of the Baxter’s Doghouse app:

Account Information: When you register, we collect your email address and a password (which is securely encrypted and never stored in plain text). We may also collect any other profile information you provide (for example, your name, a pet name, or a profile photo).

User Content: All content you create or share on the app is stored. This includes pet photos, posts, comments, likes, and private messages. Any images or text you upload become part of your user-generated content.

Payment and Transaction Information: When you make a purchase through the app, we record the transaction details (such as items purchased and transaction date). Actual payment processing is handled by PayPal (see the Payments section below). We do not collect your credit card or bank details.

Location Data: If you grant location permission, we collect your device’s approximate location (GPS or network-based) only when you use location-based features to find nearby services or events. We do not collect location data without your consent and do not track you in the background.

Device and Usage Data: We automatically collect information about your device and how you use the app. This may include your device type and operating system, IP address, browser type, unique device identifiers, app version, log data, and usage statistics (such as dates and times of app use and features accessed). This data helps us diagnose issues and improve the app’s performance.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Improve Services: To operate the Baxter’s Doghouse app, maintain your account, enable social and e-commerce features, and improve our offerings over time.

  • Social Interaction: To facilitate interactions between users (for example, delivering your messages, posts, comments, likes, and enabling the display of content you have shared).

  • Payments: To process your purchases and bookings. When you make a purchase, we share necessary information (order details, shipping address, etc.) with PayPal to complete the transaction.

  • Personalization: To personalize your experience and display relevant content (for example, suggesting friends, services, or content based on your interests and location, if you permit).

  • Communications: To send you administrative messages, transaction confirmations, and support or account-related notices (for example, changes to this Policy or updates to the app). We also use your contact information to respond to your inquiries and provide customer support.

  • Security and Compliance: To detect and prevent fraud or abuse, enforce our Terms of Service and community guidelines, and comply with legal obligations.

  • Analytics: To analyze usage trends and measure the effectiveness of our services. We may combine or aggregate data to understand general user behavior and improve the app (for example, to fix bugs or design new features).

Sharing of Data with Third Parties

We do not sell or rent your personal information. We share your data only as described below:

  • Other Users: The profile information and content you post (photos, posts, comments, likes) are visible to other users of Baxter’s Doghouse. Any information you choose to share publicly or with your friends on the app can be viewed by those users.

  • Service Providers: We employ trusted third-party service providers to perform functions on our behalf (such as payment processing, data hosting, customer support, and analytics). These providers have access to data required to perform their functions and are obligated to maintain the confidentiality and security of your information. For example, our hosting providers store our databases, and email service providers send notifications.

  • Payment Processor (PayPal): PayPal processes all payments. When you make a purchase, you will be redirected to PayPal to authorize the payment. Baxter’s Doghouse transmits only the information necessary to process your order (such as transaction amount, items purchased, and shipping details). We do not receive or store your PayPal account details, credit card numbers, or other full financial details. For details on how PayPal handles your information, please refer to PayPal’s Privacy Policy. Baxter’s Doghouse is not responsible for PayPal’s data practices.

  • Legal and Safety: We may disclose your information if required to do so by law (for example, in response to a subpoena, court order, or government request), or if we believe disclosure is necessary to protect the rights, property, or safety of Baxter’s Doghouse, our users, or the public.

  • Aggregated Data: We may share aggregated or anonymized data (for example, the number of users in a region or general usage patterns) that does not directly identify any individual user.

User-Generated Content

All content that users post on Baxter’s Doghouse (including photos, text, comments, likes, and messages) is considered user-generated content. You retain ownership of the content you create, but you grant Baxter’s Doghouse a license to display that content within the app. We are not responsible for content posted by other users, and interactions with other users (such as messages or comments) are at your own risk. We reserve the right to remove or block access to any user-generated content that violates our community guidelines or terms of service. If you encounter content that you believe violates our rules or is illegal, you may contact us to request removal.

Payment Processing (PayPal)

Baxter’s Doghouse uses PayPal to process all payments. When you choose to make a purchase, you will be redirected to PayPal’s secure site to enter your payment information. Baxter’s Doghouse does not receive your full payment credentials. We only receive payment confirmation and order details (including transaction ID, amount, and the shipping address you provide for an order). Any issues related to billing, refunds, or payment disputes should be directed to PayPal’s support. Please refer to PayPal’s Privacy Policy for information on how PayPal handles your payment data.

Security and Data Retention

We take reasonable measures to protect your information:

Data Security: We use industry-standard encryption (such as HTTPS/TLS) to protect data in transit. Passwords are stored using secure, salted hashing. Access to personal data is limited to authorized personnel who need it to perform their job functions. We regularly review our security practices and update them as needed.

Data Retention: We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you delete your account, we will delete your personal data from our active systems. However, we may retain some information (for example, transaction records) for legal or compliance purposes, in which case we will anonymize or aggregate it when possible. We will not use your personal data for purposes other than those described in this policy.

No Guarantee: While we strive to protect your information, no method of electronic storage or transmission is completely secure. Baxter’s Doghouse cannot guarantee absolute security of your data. You are responsible for safeguarding your password and account information.

Your Rights and Controls

You have choices and rights regarding your personal data:

Access and Update: You can access and update certain information in your account (such as your profile details or email address) by logging into the app and editing your profile.

Account Deletion: You may delete your Baxter’s Doghouse account at any time (see the Account Deletion section below). Upon deletion, your personal data will be removed from our systems (subject to any legal retention requirements).

Communications: You can opt out of optional communications from us. For example, you can disable non-essential email notifications in your account settings, or use the “unsubscribe” link in marketing emails. You cannot opt out of service-related messages (such as password reset or transaction confirmations), as these are necessary for account management.

Permissions: You control the device permissions granted to Baxter’s Doghouse. For example, you can grant or revoke camera and location permissions in your device settings at any time.

Legal Rights: Depending on your jurisdiction, you may have additional rights. For instance, California residents have the right to request access to and deletion of personal data under the California Consumer Privacy Act (CCPA). If you are subject to other privacy laws (such as GDPR in Europe), you may have rights like data portability, objection to processing, or restriction of processing. We comply with such rights as applicable.

To Exercise Your Rights: To exercise any of these rights or if you have any questions about your data, you may contact us as described in the Contact Information section below. We will respond to your request in accordance with applicable law.

Google’s policies and privacy laws require that we explain these rights to our users termly.io .

Account Deletion and Content Removal

You can delete your account at any time by using the Delete Account feature in the app settings or by contacting us. Upon account deletion, we will remove your personal information from our active databases. This includes your profile, personal details, and any preferences. We will also delete most of your user-generated content. However, certain information may remain:

  • Content you have shared with other users (such as messages, comments, or posts others have saved) may not be fully deleted if it is intertwined with other users’ accounts. For example, if you sent a message to another user, that user’s copy of the message will remain in their inbox.

  • We may retain anonymized or aggregated data even after your account is deleted (for example, to count how many users joined, or to maintain order history without your personal identifiers).

  • We may keep transaction records or logs as required by law, but any retained data will be handled securely and only as needed.

  • If you delete your account and then choose to re-register, note that we may not be able to restore previously deleted data. You may create a new account at any time.

  • We will process your deletion request promptly. Please note that we may keep certain information if required by law or for legitimate business purposes (for example, to prevent fraud).

Camera and Location Usage

Camera and Photos: We request access to your device’s camera and photo library only to allow you to upload images or videos of your pet into the app. If you grant permission, Baxter’s Doghouse will use the camera to let you take new photos, and the photo library to let you select existing images. This permission is optional; if you do not grant it, you can still use the app but will not be able to upload photos.

Location: We request access to your device’s location only if you choose to use features that show nearby dog parks, services, or events. If you grant location permission, Baxter’s Doghouse may use your real-time location to provide location-based content. We use location data only while the app is in use for this purpose. We do not collect or track your location in the background, and we do not use location for any other purpose. You can deny or revoke location permission in your device settings at any time, in which case those location-based features will be disabled.

Age Restriction

Baxter’s Doghouse is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected data from a child under 13, we will delete that information as soon as possible. If you are between 13 and 17 years old, you should have permission from a parent or guardian to use Baxter’s Doghouse and to provide personal information in the app. By using Baxter’s Doghouse, you affirm that you are 13 years of age or older (or, if younger, that you have your parent’s permission).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any revised policy in the app and on our website, and we will update the “Last updated” date at the top. If we make material changes, we will notify you by email (if we have your address) or by an in-app notification. Your continued use of Baxter’s Doghouse after any changes indicates your acceptance of the new policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Baxter’s Doghouse, Inc.
1240 NW Federal Hwy Stuart, FL 34994, USA

Email: hello@baxtersdoghouse.com

Attn: Privacy Officer / Data Protection Officer

You may also use this contact to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications. We will respond to your inquiry in accordance with applicable laws.

By using Baxter’s Doghouse, you acknowledge that you have read and understood this Privacy Policy.